FAQs

We cover the entire Klang Valley, Janda Baik, Pahang and up to Seremban, Negeri Sembilan

Yes we do, kindly let us know the details and the number of each items required for you event.

The standard rate for waiter services is RM140 for a 5-hour event and RM180 for up to a 9-hour event. Additional fees may apply for events lasting longer than 9 hours or requiring additional staff.

We source fresh ingredients, maintain strict food hygiene standards, and follow standardized recipes and procedures to deliver exceptional food quality.

Our Central Kitchen is located at Salak Selatan and our Corporate office is located at Kajang

A supplementary fee of RM 200 is imposed for catering services rendered on ALL Malaysia Public Holidays.

TTC waiters are responsible for setting up and cleaning up the catering area, serving food and beverages, and ensuring that guests are satisfied with their dining experience.

Our service package includes everything you need for a successful event, from the setup of the buffet table and waiter service to the cleanup afterward. We handle all the details, allowing you to focus on enjoying your event.

Tasty Touch Catering is a reliable choice due to our Halal certification, MOF registration, extensive experience, and commitment to quality. We pride ourselves on delivering exceptional service, customized menus, and a seamless event experience, making us a trusted partner for all your catering needs.

The specific number of complimentary waitstaff is decided by TTC Management. If you need more waitstaff than provided, you will need to cover the cost of the extra personnel.

No, the visual representations displayed on the website and promotional materials are intended solely for illustrative purposes and should not be construed as definitive depictions of the actual food items.

Absolutely! We work closely with our clients to create customized menus that cater to specific dietary preferences, including vegetarian, gluten-free, and other special requirements. Our goal is to ensure that every guest enjoys a meal tailored to their needs.

Yes, we specialize in catering for corporate events, offering a range of menu options that are perfect for business meetings, conferences, product launches, and other corporate functions. Our professional service and high-quality food ensure a successful event.

Yes, we provide professional waiter services as part of our catering package. Our attentive staff ensures that your guests are well taken care of, contributing to a smooth and enjoyable event experience.

Our halal certification by JAKIM and registration with the Ministry of Finance reflect our commitment to maintaining the highest standards of food quality and safety. We strictly adhere to halal guidelines and government regulations, ensuring that all our food is prepared, stored, and served under safe and hygienic conditions.

We take the stress out of event planning by handling all the details, from menu planning and setup to service and cleanup. Our professional team works diligently to ensure that everything runs smoothly, allowing you to relax and enjoy your event without worries.

Yes, additional waitstaff beyond the complimentary allocation are charged at RM140 per person, with extra hours at RM10 per hour.

Tasty Touch Catering is an exclusive catering service provider based in Klang Valley. We specialize in offering affordable finger food and fusion dishes, catering to various events such as birthday parties, weddings, corporate events, and more. We are recognized for our efficient and reliable services, tailored to meet the specific needs of our clients.

We cater to a wide range of events, including birthday parties, weddings, corporate events, and other special occasions. Our services are tailored to suit the unique needs and preferences of each event, ensuring a memorable culinary experience.

In addition to being halal-certified by JAKIM, Tasty Touch Catering is also registered with the Ministry of Finance (E-Perolehan). These certifications guarantee our compliance with government regulations and reinforce our commitment to quality and safety.

es, Tasty Touch Catering is halal-certified by the Department of Islamic Development Malaysia (JAKIM). This certification ensures that all our food meets strict halal standards, providing peace of mind for our Muslim clients and guests.

Yes, manpower is provided as per the agreed invoice. Please refer to your invoice for details on the number of staff allocated.

Tasty Touch Catering specializes in fusion cuisine, combining elements from diverse culinary traditions to create innovative and unique flavors. We also offer a variety of cuisine from Malay, Western, Thai, Chinese to Indian, ensuring a wide range of options to suit different tastes and preferences.

Yes you can.

The rental fee for a Buffet Table is RM60 (with cloth) and RM100 (with cloth and skirting).

Certainly! We encourage clients to work with our chefs to create a custom menu that reflects their event's theme, dietary preferences, and cultural tastes. Our team is dedicated to delivering a culinary experience that is uniquely yours.

Disposable ware is provided free of charge. Melamine ware sets are available at RM1.50 per person, and Porcelain ware sets at RM2.50 per person.

Yes definitely. You are allowed to change or swap the menu packages from the existing packages or choose from our Ala Carte menu.

This is our minimum order based on the following serving style: Drop off Food Tray and Lunch Box/Bento: 10 pax Buffet, Hand Passed and Seated : 30 pax

If a menu item is out of stock, TTC will inform the client and propose an alternative option or suggest cancellation of the item. A refund will be provided if payment has been made.

Complimentary waitstaff/helpers are provided for events with a food order exceeding RM1,500. The number of waitstaff is decided by TTC Management based on the event's needs.

The quotation remains valid for 15 days and is subject to product availability.

Yes, an additional 10% – 15% of the total food order will be provided by TTC, depending on the specific items.

Yes, disposable cutlery, including plastic forks and spoons, as well as serviettes, will be provided.

Yes, we offer flexible menu options and can tailor our services to fit your budget. Our team will work closely with you to plan a menu that meets your financial requirements while still delivering delicious and high-quality dishes.

If full payment is not received by the due date, TTC will not proceed with any preparation for the event.

Payments can be made via Credit/Debit Card, Bank transfer, or Online payment. Details can be found in the invoice provided.

A deposit of 50% of the total catering package price is required to confirm your booking.

Full payment must be made no later than 5 days prior to the event.

Food is recommended to be consumed within 4 hours (with a warmer) after setup. TTC will not be responsible for food consumed after the event hours.

The final guest count is required 7 days prior to the event.

TTC shall not assume liability for any resultant delays in service if less than 90 minutes are allocated for setup.

A charge of RM 300 will be imposed for using TTC equipment and cutlery for non-halal items.

TTC will provide sufficient food based on the final guest count provided. We are not responsible for any insufficiency of food if the actual number of guests exceeds this count.

TTC requires a minimum period of 90 minutes preceding the scheduled serving time for setup.

The client must notify TTC of loading bay requirements no less than five (5) days prior to the scheduled event.

Delivery charges within Klang Valley depend on the total food value before SST: Less than RM1,500: RM150 RM1,500 - RM3,499: RM100 More than RM3,500: Free of charge

We will work with you to determine the best delivery time, ideally 90 minuetes before your event starts.

Additional charges may apply for last-minute or special delivery requests. Please contact us for details.

Yes, please inform us in advance if you require special arrangements. Additional charges may apply.

If you require door-to-door service, please inform us in advance. Additional charges may apply for specific requests.

The driver will contact you just before arriving at your venue. Please be available to receive the delivery directly from the driver.

Our buffet service includes delivery by our dedicated team. If needed, we may engage a reputable third-party delivery service.

Delivery charges are based on the delivery location. If the food value exceeds RM1,000, the delivery charge is waived.

Yes, we will confirm the delivery time and location with you prior to the event to ensure everything goes smoothly.

Deliveries are managed by our in-house team. If our team is occupied, we may use a third-party service like Lalamove.

No extra charges are applied for third-party services unless special arrangements or specific requests are made.

Yes, we will coordinate with you to select a delivery time that works best for your event.

We promptly initiate an investigation, which may involve gathering details about the event, symptoms, and any medical documentation, and we may collaborate with health authorities.

Client satisfaction is our top priority. We encourage open communication and feedback to ensure we meet and exceed your expectations.

Once eligibility is established, refunds will be processed within 14 days from the date of verification.

You can provide feedback directly to our team during the event or contact our customer service afterward.

If your delivery is delayed beyond the agreed timeframe, we will waive the delivery charges.

Yes, Tasty Touch Catering reserves the right to amend these terms and conditions at any time, with or without prior notice.

Report any issues to the onsite waiter immediately. If unresolved, provide evidence and notify our customer service team for further investigation.

If our investigation confirms the claim, we will offer a refund for the affected portion of the catering order.

We offer a discount ranging from 5% to 7% on specific food items deemed unsatisfactory based on the agreed-upon standard.

If a waiter is deemed rude or inefficient, we will provide a discount or waive the waiter fees.

In the unlikely event of insufficient food, we will provide a refund for the shortfall.

Contact us immediately to report your illness. We take such reports seriously and will prioritize your health and well-being.

You must provide proof, such as photos or videos, and notify us immediately during or after the event for us to verify and process your claim.

We focus on delivering high-quality food and exceptional service. We also have policies in place to address any issues that may arise during your event.

Yes, by engaging our services, you agree to adhere to the terms and conditions outlined.

Complaints made post-event will not be entertained, so it’s important to notify us during or immediately after the event if any issues arise.